Shipping policy
Last updated: October 8, 2026
Thanks for shopping with Dearlark. Here’s how we handle shipping for our made-to-order, personalized gifts.
Made to order
Every item is produced just for you after you order, so please allow about 3 business days for production before your order ships. Shipping time is in addition to production time. You’ll receive a confirmation email when your order is placed and another with tracking once it’s on its way.
Where we ship
We currently ship within the contiguous United States (the lower 48 states) only. We don’t ship to Alaska, Hawaii, U.S. territories, or internationally at this time.
Shipping cost
Shipping is free on all orders to the contiguous United States. No minimum order required.
Tracking & delivery
Once your order ships, we’ll email you a tracking number so you can follow it to your door. Delivery times depend on the carrier and your location. We can’t guarantee a specific delivery date, and we’re not responsible for carrier delays once a package has left our facility.
Wrong address or delivery issues
Please double-check your shipping address at checkout — we print and ship to the address you provide. If a package is lost or arrives damaged, email us at sales@dearlark.com with your order number and we’ll help make it right.
Questions
Any shipping questions? Email sales@dearlark.com and we’ll get back to you.